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The Storage Bed

2 Year Limited Warranty

The Storage Bed and mechanisms are engineered for reliable and secure support night after night.

In the unlikely event that your Storage Bed is met with any defects, we will replace or repair it without any charge to you. Your new Storage Bed is covered by a 2 Year Limited Warranty, dating from the time you purchased your new Storage Bed from Woosa Sleep Pte Ltd. The details of this warranty, and some limitations, are provided in the complete Warranty Description below.

Your warranty is automatically registered to the purchaser, and will commence upon the delivery of your product.

Warranty Description

All Woosa warranties, including any implied warranties, are valid only for the period of time the Storage Bed is owned by the original purchaser of the Woosa Storage Bed. The “original purchaser,” for the purposes of this Storage Bed Warranty, is the first purchaser of the Storage Bed from Woosa Sleep or a Woosa authorized retailer. Please retain a copy of your receipt as proof of purchase. All Woosa limited warranties are not transferable.

What does the Limited Warranty Cover?

Full coverage on the Frame structure, including the integrity of the wood slates, wooden internal structure and steel structure.

Soft upholstery and structure of the Storage Bed, including the foam fillings, fabric, leather and other material covers, stitching on the headboard and the side boards. Coverage for the Storage Bed leather material includes flaking and peeling not caused by wear and tear.

Hydraulic systems, including the hydraulic pistons, brackets and fastening hardware.

What does this Limited Warranty NOT Cover?

    This limited warranty does not cover or apply:

    Damage resulting from negligence, abuse, normal wear and tear, or accidents: including (but not limited to) burns, cuts, scratches, tears, scuffs, watermarks, indentations, outdoor exposure or damage from pets.

  • Damage resulting from exceeding the recommended weight rating, damage resulting from uneven distribution of load on the Storage Bed or damage resulting from unauthorised repair.
  • The natural degradation of hydrophobic/stain resistant coatings on fabric materials.

Last Words

Except as otherwise provided herein, Woosa will not charge the purchaser to repair or replace the Storage Base if it is deemed defective during the length of this 2 year Limited Warranty. Woosa will, at its sole discretion, determine whether a repair or replacement of a defective Storage bed is appropriate. In the event a warranty claim is filed and a warranty replacement is deemed necessary, the purchaser will be required to surrender the original product to Woosa at the time of replacement.

Repaired or replaced Storage Beds are subject to the same limited Warranty as the original Storage Bed. The warranty for any repaired or replaced mattress will run from the receiving date of original purchase and not from the date of the replacement.

WOOSA SHALL NOT BE LIABLE FOR INJURIES, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY; THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE WARRANTY DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY.

For all claims and defects covered under this Limited Warranty, please reach us at support@woosa.sg

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